The support shall NOT include: changes to the design, layout, or functionality of a theme, theme installation, theme update, or integrations with third-party apps.
The support shall include: assistance with features and code within a clean, unaltered theme installation. Support policy
Our business hours are
10:00 - 18:00 CET
→ Monday - Friday
We will respond to your inquiry within 1 business days. Please note that it may take longer depending on current volumes.
Avoid sending additional emails, as this will reset your position in the queue.
Meanwhile, you may also be able to find the answer you are looking for in our documentation. Close