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Not included

Support will not include making changes to the design, style, or functionality of a theme, installing a theme, updating a theme, or integrating with third-party apps. We also cannot recommend any third-party apps.

Included

The support will include assistance with the features and code within an unmodified theme installation.

Review our support policy


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We usually respond within one business day. Depending on current volumes, it may take longer. Sending additional emails may delay our response as it will reset your place in the queue.

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